Remote Patient Monitoring Portal Case Study

Introduction:

In the dynamic landscape of healthcare technology in the United States, the focus on patient data security has intensified. The utilization of electronic health records has become commonplace, making the safeguarding of patient data a top priority for medical professionals. In this case study, we will delve into how U.S. healthcare providers leverage cutting-edge technologies, specifically through the Acumensa Healthsoft software, to enhance remote patient monitoring and achieve significant improvements in efficiency, revenue, and cost savings.

About Acumensa Healthsoft:

Acumensa Healthsoft is a leading U.S.-based healthcare company dedicated to delivering exceptional home healthcare services with a focus on providing personalized attention and support. Offering a wide array of services available 24/7, Acumensa Healthsoft ensures superior quality care for all its patients.

Technological Framework:

  • AWS
  • Angular
  • Hibernate
  • Java
  • PostgreSQL
  • Spring Boot
 

Team Composition:

  • Project Manager
  • Solution Architect
  • Business Analyst
  • 3 UX/UI Designers
  • 4 Java Developers
  • QA Specialist

Duration:

The project has been ongoing for more than two years.

Overview:

Acumensa Healthsoft envisions a world where individuals have easy and affordable access to personalized health supervision. The innovative project aims to revolutionize traditional Medicare by implementing remote patient monitoring (RPM) automation tools. This case study outlines the stages, challenges, benefits, results, and potential cost savings of the development process.

Business Challenge:

Before engaging with Acumensa Healthsoft, the client relied on a general Cloud Service Provider (CSP) for various healthcare tasks. However, the existing Electronic Medical Record (EMR) system lacked automation for many repetitive back-office tasks, hindering efficiency and business growth. The client sought an out-of-the-box solution to align with its business development strategy and cater to evolving industry needs.

Solution:

Acumensa Healthsoft, with its expertise in healthcare software development, was chosen to develop a custom remote patient monitoring portal. The objective was to create a tailored product that securely processes sensitive health data, ensuring compliance with regulations. The core functionalities included:

  1. Patients’ Records Maintenance:Complete cycle management of medical records in compliance with data regulations.

  2. Health Data Tracking: Additional functionality for medical specialists, allowing notes and statuses to be added.

  3. Time Tracking: Record the time spent by healthcare workers on each patient.

  4. Provider Notification System: Real-time updates on changes in the patient’s health status.

  5. Online Documents Signing: Facilitate remote signing of documents like treatment plans.

  6. Billing Reports Creation and Insurance Integration: Comprehensive functionality for insurers with RPM automation for billing reports and payment control.

  7. Patients’ Compliances Control System: Initiates control processes and provides data for analyzing patients’ demands.

  8. Video Calls Interface and Embedded SMS Notification: Crucial for maintaining close contact between healthcare providers and patients.

  9. Service Desk Support: 24/7 support for operational tasks, maintenance, and upgrades.
 

Acumensa Healthsoft ensured the implementation of features such as EHR file encryption and secure data sharing, making the RPM Software as a Service (SAAS) product HIPAA compliant.

Results:

The Acumensa Healthsoft team delivered an efficient and functional solution that not only met the client’s requirements but also contributed to their development strategy. Beyond the initial scope, the client retained Acumensa Healthsoft to develop a fully-featured EMR integration. The ongoing collaboration involves maintaining, updating, and upgrading the portal to align with changing needs.

Benefits:

 
  • Healthcare Professionals: Empowered with effective tools for faster decision-making, aiding patients, and reducing Emergency Room visits.
  • Healthcare Providers: Optimized essential processes, reducing workload pressure, cutting costs, and improving healthcare response effectiveness.
  • Patients: Enhanced accessibility to modern healthcare, allowing easy contact with healthcare professionals via video chat, obtaining treatment plans, and facilitating communication with insurers.
  • Cost Savings: Potential annual savings of up to $10,000 realized through optimized processes and reduced operational costs.

In conclusion, Acumensa Healthsoft not only delivered a top-notch business solution but also contributed to enhancing lives and recognizing the client as a valuable community contributor.

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